Synelium — Intake & Revenue-Cycle Systems for Professional Services Firms
Your Firm Is Generating Leads. Your Systems Are Losing Them.
Synelium diagnoses and fixes the gaps between your pipeline and your calendar — the slow follow-ups, dropped hand-offs, and no-show black holes that quietly cost professional services firms thousands every month. Built by Shaun Fraley, who spent 10 years running intake and operations in the field before he started fixing it for other firms.
The Real Cost of Broken Intake
Most growing professional services firms don't have a lead problem. Marketing is working, referrals are coming in, the phone is ringing. The problem shows up after that — in the hours a new lead waits for a callback, in the appointment that gets booked and never confirmed, in the file that sits in someone's inbox between intake and the next step because nobody owns the hand-off.
Where Revenue Leaks
- Slow Follow-Up — A lead comes in and sits for hours, sometimes days, before anyone responds.
- No-Show Black Holes — Appointments get booked and vanish with no reminder or rebooking flow.
- Manual Hand-Offs — Files move between intake, underwriting, and servicing only when someone remembers to move them.
- Tools You're Not Using — Firms pay for a CRM, dialer, and scheduling tool but use a fraction of what they can do.
How Synelium Works
Intake is usually where we start — we map how a lead actually moves through your firm today, every tool, every hand-off, every place a follow-up depends on someone remembering to do it, and build the fixes directly into the systems you already use. It's rarely where we stop: most engagements grow into an ongoing systems and automation partnership covering reporting, pipeline visibility, and outreach — whatever's costing the firm time or revenue.
The Engagement
- Diagnostic — Revenue Leak Audit: We map your intake and ops process end to end and show you exactly where revenue is leaking and what it's costing you per month.
- Build — Systems Sprint: We build the fixes — follow-up sequences, hand-off workflows, reminder systems, reporting — wired into the tools you already pay for.
- Run — Ongoing Partnership: We keep it running, monitor performance, and adjust as your business changes.
About Shaun Fraley
Shaun Fraley spent 10 years in the field running intake and operations before founding Synelium — building lead routing into GoHighLevel, automating reporting with Power Automate, and wiring CRMs to compliance and support systems under real deadline pressure. Today he works with legal, finance, insurance, and real estate firms from growing firms to ones doing $100M+. Every engagement is run personally by Shaun. The client count is intentionally small.
Frequently Asked Questions
Who is Synelium for?
Legal, finance, insurance, and real estate firms with real lead volume, real teams, and inconsistent follow-up, hand-offs, or reporting — from growing firms to ones doing $100M+.
What's the diagnostic?
A structured audit of your intake and ops process. It outputs an estimated monthly revenue leak and a prioritized list of fixes ranked by impact.
How is this different from hiring a freelancer?
We diagnose what's actually costing you money first, then build the fix — and we stay on to run it.
What tools do you work with?
GoHighLevel, Power Automate, and whatever CRM, case management, or operations platform you're already running.
How many clients do you work with at once?
A small number, by design. Every engagement is run personally.
How do engagements start?
With the Revenue Leak Audit — a paid diagnostic that outputs a dollar estimate of what's leaking and a prioritized fix list.
Location & Hours
Based in Buda, TX. Serving clients nationwide.
Business hours: Monday–Saturday, 9:00 AM – 6:00 PM CT
Phone: (325) 221-6866
Email: shaun@synelium.com — I respond within 24 hours.
About | Book a Discovery Call | Revenue Leak Scorecard | Revenue Leak Audit | Privacy Policy
© 2026 Synelium. All rights reserved.